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Contact Customer Service
971- 4- 3235760
sales@inostream.net
 
Returns & Exchanges
We thoroughly check all items to ensure they are in perfect condition before sending and each item is packaged carefully.

Exchanges and Refunds

Making a return or exchange is easy.  Just make sure you request a Returns Authorization (RA) number with 2 business days of recieving your purchase, via e-mail at info@inostream.net. You will then recieve an e-mail with your RA number which is valid for the next 7 days within which you can send your unwanted item(s) back to us. 
All items MUST be sent back via courier and have a tracking number. 

Refunds or exchanged products must be in the condition you recieved them and in the orginal box and packaging. 
Please see our return instructions below. 

Faulty Items

If you receive a faulty item, please contact us within 2 business days of the date of delivery via email at info@inostream.net

Please see our return instructions below.

Return Instructions

Please contact us via e-mail at info@inostream.net  to request a Returns Authorization number within 2 business days of receiving your goods. 
You will then receive an e-mail containing your RA number which is valid for the next 7days within which you can send your unwanted item(s) back to us. 

 Items being sent back must be in original condition, must not have been used, altered or damaged and all tags must remain in place.

When returning goods please include:

a) your name and Returns Authorization number on the outside of the parcel

b) the item you are returning

c) All items must be sent back to us via a courier with a tracking number. 

All items must be sent to:

Inostream
P.O. BOX 126578
Dubai
United Arab Emirates

 
When we have received your item we will process the refund or exchange and you will be notified via email.

No responsibility accepted for items being returned until they are received at our address.